Terms of service

Terms of Service

Last updated: October 23, 2026

Welcome to Zaura Designs. By accessing our website or purchasing our digital products, you agree to these Terms of Service.

1. About Our Store

Zaura Designs provides digital products, including crochet patterns, PDF guides, educational resources, and downloadable bundles.

All products are subject to availability and the descriptions, prices, and terms displayed at the time of purchase.

2. Digital Products and Delivery

Our products are delivered digitally. No physical item will be shipped unless a product listing explicitly states otherwise.

Depending on the product, delivery may occur through an order confirmation page, email, download link, or third-party storage service.

Large downloads may require a stable internet connection, sufficient device storage, and compatible software.

3. Customer Responsibilities

You are responsible for providing an accurate email address, maintaining access to your account and email, and following the supplied download instructions.

Please contact us if your access link does not work or you have difficulty retrieving your purchase.

4. Pricing and Payments

Prices are displayed on the relevant product page and may change before a purchase is completed. The price applicable to a completed order will be shown at checkout.

Payments are processed through the payment methods offered at checkout. We reserve the right to investigate suspected fraudulent transactions and cancel orders where legally permitted.

5. Intellectual Property and Permitted Use

Unless otherwise stated, digital files and original materials provided by Zaura Designs are licensed to the purchaser for personal use.

You may download and use purchased materials for your own learning and crochet projects. You may not redistribute, resell, share, publicly upload, or commercially sublicense the original digital files without written permission from the applicable rights holder.

Some materials may belong to third-party creators and may have separate license terms. Those terms continue to apply.

Purchasing a digital file does not transfer copyright ownership to you.

6. Refunds

Refund requests are handled according to our Return and Refund Policy and applicable law. Nothing in these Terms removes any mandatory consumer rights.

7. Third-Party Services

Our store may use external payment providers, file-hosting platforms, and other services. Their availability and use may be subject to their own terms and privacy policies.

8. Errors and Availability

We make reasonable efforts to keep product information accurate and services available. If a material error or technical issue affects your purchase, please contact us so we can investigate and take appropriate action.

9. Limitation of Liability

To the extent permitted by applicable law, Zaura Designs is not responsible for indirect losses arising from misuse of digital products, incompatible devices, or third-party service interruptions.

Nothing in these Terms excludes liability that cannot legally be excluded or limits your mandatory statutory rights.

10. Governing Law

These Terms are subject to applicable laws in India, without depriving consumers of any mandatory protections available under applicable law.

11. Changes to These Terms

We may revise these Terms from time to time. Updated terms will be posted on this page.

Contact Us

Zaura Designs
Email: [YOUR SUPPORT EMAIL]
Website: https://zauradesigns.in